Privacy Policy

Introduction

In Vcards by TicTAP, we strive to provide users with the best possible experience through our products and services. In some cases, it is necessary to collect information to achieve this goal.

Therefore, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (hereinafter “GDPR”) on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and with Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (hereinafter “LSSI”), Vcards by TicTAP informs users that, as the data controller, we will incorporate the personal data provided by users into an automated file.

Data controller

Bretenbits S.L. (hereinafter “Vcards by TicTAP” or the “Company”) is the company behind the services TicTAP, Vcards by TicTAP, Tapinpack, and their respective websites and social media channels. We are also the data controller for the personal data that users share with us. Below is the general information about the Company:

  • Identity: BRETENBITS SL
  • Address: C/Calabria, 173 6º 4ª, 08015 Barcelona, Spain
  • VAT Number (NIF): B66647660
  • Email: [email protected]

Vcards by TicTAP has appointed a Data Protection Officer within its organization. If you have any questions regarding the processing of your personal data, you can contact us using the email provided above.

Collection of personal data and its processing

Here are the personal data that may be processed in the services of Vcards by TicTAP, as well as the legal basis justifying such data processing:

  1. Contact Us Form: To manage this form, data such as name, email address, phone number, and optionally, the message text will be processed.

  2. Platform Registration: To manage platform registration, personal data such as name, email address, phone number, and password will be processed.

  3. Vcards Business Cards: To create the business card, personal data such as name, phone number, email address, job title, and company postal address will be processed.

  4. Commercial Communications: To manage any commercial communication and/or newsletter subscription regarding products and services of Vcards by TicTAP, the email address and any other personal data required for such management will be processed.

  5. Customer Support via Email: To manage any type of support regarding doubts about the services offered, data such as email address and any other information you decide to communicate via the enabled chat will be processed.

Legal basis for the processing of your data

The legal basis justifying the processing of the aforementioned data is:

  1. Consent of the data subject: For demo request forms, newsletter subscriptions, managing platform services, business card management, customer support via email, and processing of optional cookies accepted by the user.

  2. Compliance with legal obligations: For fraud prevention, communication with public authorities, and handling third-party claims.

Retention of your personal data

Personal data is only kept for as long as necessary for the purposes for which it was collected with your explicit consent, to meet your needs, or to comply with legal obligations.

To determine how long personal data is retained, the following criteria are used:

  1. Personal data obtained when contacting Vcards by TicTAP regarding an inquiry or request: Kept for the time necessary to resolve the inquiry.

  2. Personal data obtained during registration on service platforms and in the creation of business cards: Kept for the duration of service provision.

Some personal data may be retained to comply with legal or regulatory obligations, manage Vcards by TicTAP’s rights (for example, to bring legal claims), or for statistical or historical purposes.

Once the legally mandated retention periods for your personal data have elapsed, Vcards by TicTAP will proceed to delete them from systems and records or anonymize them so that you can no longer be identified.

Vcards by TicTAP has a Data Retention Policy. For more information, please contact us via email at dpo@Vcards by TicTAP.me

Recipients to whom your data is communicated

Vcards by TicTAP does not plan to provide data to third parties.

In some cases, the law may require that personal data be disclosed to public bodies or other parties; only the minimum necessary data will be disclosed to fulfill these legal obligations.

Storage of your personal data

In general, data is stored within the EU. However, if processing your data involves an international transfer of data outside the European Economic Area (EEA), Vcards by TicTAP commits to implementing necessary security measures to ensure an adequate level of safeguarding for such transfers. This includes using contracts with data processors and ensuring they offer adequate protection levels, either through Binding Corporate Rules (BCR) or by adhering to the European Commission’s standard contractual clauses. For more information regarding service providers, please contact us at the following email: dpo@Vcards by TicTAP.me

Exercise of rights and how you can exercise them

You can direct your communications and exercise your rights by sending a request to the following email address: dpo@Vcards by TicTAP.me

Under the GDPR, you can request:

  1. Right to information: You can request information about the personal data we hold about you.

  2. Right to rectification: You can communicate any changes to your personal data.

  3. Right to erasure and to be forgotten: You can request the blocking or prior deletion of personal data.

  4. Right to restriction of processing: You can restrict the processing of your personal data.

  5. Right to data portability: In some cases, you can request a copy of your personal data in a structured, commonly used, and machine-readable format for transmission to another data controller.

  6. Right to object and automated individual decision-making: You can request that decisions not be based solely on automated processing, including profiling, which produces legal effects or significantly affects you.

In some cases, your request may be denied if it involves deleting data necessary to comply with legal obligations. Additionally, if you have a complaint about the processing of your data, you can file a complaint with the relevant data protection authority (Spanish Data Protection Agency or “AEPD”).

Responsible for the accuracy and veracity of the data provided

The user is solely responsible for the accuracy and correctness of the data provided, relieving Vcards by TicTAP of any liability in this regard. Users guarantee and are responsible, in any case, for the accuracy, validity, and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information in the registration or subscription form. Vcards by TicTAP reserves the right to terminate services contracted with users if the provided data is false, incomplete, inaccurate, or not updated.

Vcards by TicTAP does not verify the accuracy of information that is not of its own creation and from sources other than itself. Therefore, it does not assume any responsibility for potential damages that may arise from the use of such information.

Vcards by TicTAP reserves the right to update, modify, or delete information contained on its websites, and may even limit or deny access to such information without prior notice.

Security measures applied to protect your personal data 

Vcards by TicTAP has adopted the legally required levels of security for the protection of personal data and strives to implement additional technical means and measures within its reach to prevent loss, misuse, alteration, unauthorized access, and theft of the personal data provided to Vcards by TicTAP.

Vcards by TicTAP is not responsible for hypothetical damages that may arise from interferences, omissions, interruptions, computer viruses, telephone breakdowns, or disconnections in the operational functioning of this electronic system, caused by reasons beyond Vcards by TicTAP’s control, such as delays or blockages in the use of this electronic system due to deficiencies or overloads in telephone lines, overloads in the Data Processing Center, Internet system, or other electronic systems, as well as damages that may be caused by third parties through illegitimate intrusions outside of Vcards by TicTAP’s control. However, users should be aware that security measures on the Internet are not impregnable.

Specifically, Vcards by TicTAP’s services are secured with a TLS certificate using RSA encryption, which means that all information sent and received is encrypted using HTTPS protocol.

Vcards by TicTAP does not verify the accuracy of information that is not created by itself and from sources other than itself, and therefore assumes no responsibility for hypothetical damages that may arise from the use of such information.

Vcards by TicTAP reserves the right to update, modify, or delete the information contained on its websites, and may even limit or deny access to such information without prior notice.

Contact and modification of the privacy policy

This privacy policy may be modified. Users will be informed of any changes for their acceptance.

Date of last revision: July 2024

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